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Iftitah

From lease signing to store opening, on one record.

Retail tenancy delivery for developers: every tenant, submission, approval, variation and inspection in one controlled place, with a guided portal for tenants and an executive view for leadership. Every delayed opening costs rent; Iftitah exists to prevent it.

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Iftitah tenant portal with opening countdown, lifecycle track and action required
Scene from the launch film
Who it is for

For everyone between the lease and the opening.

Tenancy delivery teams

Dozens of units opening at once, each with its own submissions, reviews, variations and inspections. Iftitah keeps every one on a single controlled record with response targets and escalations.

Tenants and their designers

A guided portal with an opening countdown, lifecycle tabs, clear actions and one named contact, so the tenant always knows what to do next and who to ask.

Consultants and reviewers

Design reviews with per-drawing uploads and stamped Code A / B / C verdicts, timed and on the record.

Leadership

Executive, unit and tenant PDF reports showing risk, overdue actions and who holds the ball, with two-level escalations when targets slip.

Capabilities

Every step of the opening, controlled.

Guided tenant portal

Opening countdown, lifecycle tabs, the action required now and one named contact for each unit.

Design reviews

Per-drawing uploads against a checklist, stamped Code A / B / C verdicts with actor and time, and detail design running in parallel with no waiting gates.

Variations

Priced, approved, accepted and instructed in one file, with the full commercial workflow recorded.

Queries and unit chat

Queries with response targets and a recorded chat per unit, so nothing lives in lost emails. Every notification deep-links to the task.

Inspections and handover

Site inspections, snags and handover run from the phone on site, photos stamped by the server, meters logged.

Reports and escalations

Executive, unit and tenant PDF reports; two-level escalations; Arabic-ready with right-to-left layouts engineered in.

Screens

Scenes from the Iftitah launch film.

Example destination and tenants. The full film runs sixty seconds; play it from the button above.

Workflow

Lease to trading.

BriefingUnit data, criteria and programme issued to the tenant through the portal.
Concept and detail designSubmissions reviewed per drawing with stamped verdicts; variations priced and instructed.
HandoverUnit handed to the tenant with the record generated, photos stamped, meters logged.
Fit-outQueries answered to target; inspections and snags run from the phone on site.
OpeningReadiness confirmed, the store trades, leadership sees it in the executive report.
Licensing

Licensed per asset or destination, onboarding and training included.

What the licence includes

  • Hosting, monitoring, backups and security updates
  • Onboarding of your criteria, checklists, review codes and escalation ladder
  • Training for the delivery team and a guide for tenants
  • Support under a written agreement, with an engineer answering

What stays yours

  • Your tenant, unit and submission records, exported on request
  • Your reports and the audit history behind them
  • Arabic and English interfaces as standard
  • No lock-in: terms are set out in a written subscription agreement
Questions

Frequently asked

Who uses Iftitah day to day?

The developer's tenancy delivery team, the tenants and their designers through the guided portal, and leadership through the executive reports.

How is Iftitah licensed?

Per asset or destination, with onboarding and training included. Hosted and supported by Hikstech.

Can tenants work in Arabic?

Yes. Iftitah is Arabic-ready, with right-to-left layouts engineered rather than retrofitted.

How are site inspections recorded?

From the phone on site. Photos are server-stamped, snags are raised and closed against the unit, and handover generates the record.

What does "Iftitah" mean?

Iftitah is the Arabic word for opening. The platform is named for the one date everyone in tenancy delivery is working towards.

See your next opening run through Iftitah.

Bring a unit schedule and your review criteria to the demonstration and we will set up a tenant journey in front of you.

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